SOCIAL MEDIA MANAGEMENT
Effectively promoting a brand via online retailers is an important step in overseas success, but to truly engage, and capitalise on foreign markets, it is necessary to think, speak, and react like your audience. Without the proper knowledge of International social media platforms and their users, knowing how to communicate effectively can prove to be a difficult task.
MEET YOUR AUDIENCE
Social media provides a unique method of meeting your audience. It's never been easier to see who, and where, your customers are. Somos prides itself on its communications, together we reach out and say "Hello" to your brands future customers.
BUILD A RELATIONSHIP
Our Social Media experts ensure optimal communication between your brand, and your customers. By representing your company in an authentic, transparent way, we help support your credibility, expertise, and industry know-how. Our team also provides excellent customer support for simple inquiries, customer complaints, and overall public relations.
IMPROVE YOUR BRAND
We all know how important word of mouth is, as a business, it’s vital to tap into, and join, online conversations. You need to keep a pulse on what people are saying — good or bad — about your company. We make sure that you stay on top of what your customers say, current trends, competitor movements, and industry changes.